EMPRESS

EMPIRES

Privacy Policy

1. Introduction

Empress Empires Limited ("we", "our", "us") respects your privacy and is committed to protecting your personal data. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you interact with our website, programs, digital products, membership platforms, and services (collectively, the “Services”).

Company Details:
Empress Empires Limited
UNIT 2A, 17/F GLENEALY TOWER
NO.1 GLENEALY CENTRAL
HONG KONG
Business Registration Number: 79271331

By accessing or using our Services, you acknowledge that you have read and understood this Privacy Policy.

2. Information We Collect

2.1 Information You Provide Directly

  • Name, email address, phone number, mailing address

  • Payment information (processed securely via third-party providers; we do not store full card details)

  • Account login details for our platforms

  • Information submitted when joining programs, applying for mentorship, or booking sessions

  • Content you share in private groups or communities

2.2 Automatically Collected Information

  • IP address, browser type, device identifiers

  • Website usage data (cookies, analytics, tracking pixels)

  • Log data for security and fraud prevention

2.3 Sensitive Information

We do not intentionally collect sensitive data unless voluntarily shared in coaching or mentoring contexts. If provided, we treat it with heightened confidentiality.

3. How We Use Your Information

We use your information to:

  • Provide and manage our Services

  • Process payments and deliver products or programs

  • Communicate with you about updates, purchases, or support

  • Personalise your experience

  • Improve our website and Services

  • Conduct analytics and business insights

  • Maintain security and prevent fraud

  • Comply with legal obligations

We do not sell your personal data.

4. Legal Bases for Processing (GDPR Where Applicable)

We may process your data based on:

  • Consent (e.g. newsletter opt-in)

  • Contract (to deliver purchased services)

  • Legal Obligation

  • Legitimate Interests (business operations, analytics, security)

5. Sharing Your Information

We may share your data with:

  • Service providers (payments, hosting, email platforms, analytics tools)

  • Professional advisors (legal, tax, financial)

  • Team members assisting in program delivery

  • Course or community platforms

  • Authorities when legally required

We do not sell or rent your information.

6. International Data Transfers

Your information may be processed or stored in Hong Kong, the EU, UK, US, Australia, or other jurisdictions. Where required, we use appropriate safeguards for international data transfers.

7. Cookies and Tracking Technologies

We use cookies to:

  • Operate and secure the website

  • Personalise user experience

  • Analyse traffic and performance

  • Support marketing and retargeting

You may disable cookies in your browser, though some features may not function properly.

8. Data Retention

We retain your personal data only as long as necessary to:

  • Provide Services

  • Meet legal or accounting obligations

  • Resolve disputes or enforce agreements

When no longer needed, data is deleted or anonymised.

9. Your Rights

Depending on your location, you may have the right to:

  • Access your data

  • Correct inaccuracies

  • Request deletion

  • Restrict or object to processing

  • Withdraw consent

  • Request data portability

To exercise these rights, contact us at the email below.

10. Security

We use administrative, technical, and physical safeguards to protect your data. While no system is completely secure, we follow best practices to minimise risk.

11. Third-Party Links

Our website may contain links to external sites. We are not responsible for their privacy practices and recommend reviewing their policies.

12. Children's Privacy

Our Services are not directed to individuals under 18. We do not knowingly collect data from children.

13. Changes to This Policy

We may update this Privacy Policy from time to time. The “Last Updated” date will reflect changes. Continued use of our Services indicates acceptance of the updated Policy.

14. Contact Us

If you have questions or requests regarding your personal data, contact us at:

Empress Empires Limited
UNIT 2A, 17/F GLENEALY TOWER
NO.1 GLENEALY CENTRAL
HONG KONG
Email: genine @ empress-empires.com